Q&A: How do I fix my Creative Zen Micro photo?

Question by Stephanie: How do I fix my Creative Zen Micro photo?
I had a creative zen microphoto for two years. Then last week, I dropped it three times on tile floor. I’ve tried fixing it, but it won’t work. It freezes on the logo and glows blue with a whirring sound. I’ve taken out the battery many times but it still eon’t work. What should I do? Please help. I don’t wanna have to get another one.

Best answer:

Answer by zerro
Have you tried resetting it with a pen head in the hole under the power button for 15 seconds?
Go to site and download updates then firmware and also try formatting last.
– http://www.creative.com/support

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